Dishwashers

How to reset a Whirlpool dishwasher: soft reset, hard reset, and control board

Whirlpool dishwasher stuck on a cycle, throwing an error code, or unresponsive? A reset fixes 40-50% of these. Here's the soft reset, the hard reset, and what to do when neither works, including model specific steps for Gold Series and WDT/WDF series.

How to reset a Whirlpool dishwasher control board
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If your Whirlpool dishwasher is throwing an error code, stuck on a cycle, won't start, or the control panel went dead, a reset fixes it about half the time. There are three reset levels, you start with the easiest. The whole sequence takes 5 minutes. This works on all modern Whirlpool dishwashers, including KitchenAid, Maytag, JennAir, and Amana models built on the same platform.

Reset 1: Soft reset (60 seconds, fixes most issues)

This clears the most common control board glitches without unplugging anything.
  1. Press CANCEL or CANCEL/DRAIN if your model has it. Wait for the drain to finish (about 90 seconds).
  2. Open the door, wait 5 seconds, close it firmly until you hear the latch click.
  3. Wait 60 seconds for the board to settle.
  4. Press START or START/RESUME and try a normal cycle.
If the dishwasher responds normally, you're done. If it still throws the same error or won't start, move to the hard reset.

Reset 2: Hard reset (5 minutes, fixes stubborn errors)

This fully discharges the control board capacitors and clears every fault code.
  1. Cut power. Either unplug the dishwasher (if there's an accessible plug under the sink) or flip the kitchen breaker. Most dishwashers are on a dedicated 15A or 20A circuit.
  2. Wait 5 minutes. This is the part most people skip too soon. The board needs the full 5 minutes to dump its memory. 30 seconds isn't enough.
  3. Restore power.
  4. Run a Normal cycle (not Heavy or Quick) and let it run all the way through.
The hard reset clears about 70% of stuck error codes that the soft reset misses.

Reset 3: Control board reset sequence (model specific button combo)

If a hard reset didn't fix it, your model probably has a diagnostic reset that forces the board through a self check. The button combo varies by model series. WDT, WDF, and KDTM series (most current models): Press HEATED DRY, NORMAL, HEATED DRY, NORMAL within 5 seconds. All lights should flash. Wait for the test cycle to complete (5-10 minutes). Don't open the door during this. Gold Series and KitchenAid newer touch panel models: Press HI TEMP WASH, HEATED DRY, HI TEMP WASH, HEATED DRY within 5 seconds. Same as above, all lights flash and a test runs. Older models with knob (rotary): Turn the dial to OFF, wait 10 seconds, then to NORMAL WASH and press START. The board reinitializes. If the test cycle completes without errors, the issues are cleared. If new error codes show up during the test, those are the actual hardware problems and you'll need to look up what they mean (see below).

What common Whirlpool error codes mean

  • F2 or 6-1: water leak detected, check the float switch and look for actual water in the base pan
  • F3 or 6-2: water inlet valve fault, valve probably needs replacement ($30-60 part)
  • F8 or 8-1: low water flow, usually a clogged filter or pinched supply line
  • F9 or 9-1: drain pump fault, hose blocked or pump motor failed
  • 5-1 or 5-2: door latch sensor, sometimes just needs a firm close
  • 7-1, 7-2: heating element fault, element open or relay failed on the board
  • 10-1, 10-3: dispenser solenoid issue
If a reset clears the code, it was a glitch. If the code comes right back, it's a real fault.

Model specific notes and gotchas

Whirlpool Gold Series. Gold Series models with the touch panel sometimes go unresponsive after a power flicker, the control board needs a full hard reset (5 min) more often than other Whirlpool models. Standard soft reset usually doesn't cut it. WDT720PADM, WDT730PAHZ, WDT750SAHZ. All take the HEATED DRY + NORMAL combo. If the touch panel is partially responsive (some buttons work, some don't), that's almost always a touch ribbon cable issue inside the door, not a board problem. Hard reset won't fix it. WDF520PADM, WDF560SAFM. Same combo. The WDF series has a known issue where the heat dry indicator stays on after a wash, hard reset clears it. KitchenAid KDTM, KDFE, KDPE. Use the HI TEMP WASH + HEATED DRY combo. If the dishwasher chimes during the reset, that's normal, the board is stepping through its self test. Maytag and Amana branded. Built on the same Whirlpool platform, same combos work. If your model has a touch panel without HEATED DRY labeled, look for the equivalent (sometimes labeled DRY or HIGH TEMP). Models with the START/RESUME button locked out. If START/RESUME flashes but won't start a cycle, the door isn't latching. Check the latch hook on the door and the receiver in the cabinet, sometimes a piece of food or a bent latch is the cause. The board reads the door as open and refuses to start.

If reset doesn't fix it, what to check next

  • Door latch. Most "won't start" issues come from this. See dishwasher door latch broken, how to replace for the diagnosis and swap.
  • Drain pump. If the dishwasher fills but the cycle doesn't progress, the pump might be jammed or dead.
  • Filter clog. Low water flow during cycle = clogged filter. See how often to clean dishwasher filter.
  • Control board. If the touch panel is dead and a hard reset doesn't bring it back, the board is the next suspect. Boards run $200-400 plus install. On a 7+ year old machine, often not worth it.

Frequently asked questions

How do I reset a Whirlpool dishwasher with no reset button? No Whirlpool dishwasher has a labeled RESET button, the reset is done by power cycling the breaker (hard reset) or a multi button combo (control board reset). See sections above. How long should I leave the breaker off for a hard reset? Five full minutes. Three is the absolute minimum but most boards need the full five to fully discharge. Does the soft reset clear error codes? Sometimes. Soft reset clears intermittent errors. Persistent errors that come back immediately need the hard reset or actual repair. Why does my Whirlpool dishwasher keep stopping mid cycle? Usually water level fault (F8) or heating fault (7-1). Reset clears the code temporarily but the underlying issue (clogged filter, bad heating element) needs fixing. Can I damage my dishwasher by hard resetting it too often? No. Power cycling is safe to do as many times as needed. The wear concern is on the dishwasher's internal components from the underlying problem, not the reset itself. What does it mean when all the lights flash on my Whirlpool dishwasher? The board is in error display mode. Count the flashes (or look at the pattern) to identify the code, then look it up in the list above. How do I run a Whirlpool dishwasher diagnostic mode? Same combo as the control board reset (HEATED DRY + NORMAL x2 for most models). The dishwasher steps through fill, wash, drain, heat to verify each system. Takes 10-15 minutes. Do I need to reset after a power outage? Sometimes yes. After a power outage, dishwashers often retain a "paused" state, just press CANCEL once and they should respond normally. If not, soft reset.

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  • Recommended by Whirlpool, KitchenAid, Maytag, and Amana brands.
  • Cleans internal components: tub, racks, pump, valve, and hoses.
  • Compatible with all dishwasher makes and models.
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Prices are accurate as of the date of publication and are subject to change.

Frequently Asked Questions

How do I perform a soft reset on my Whirlpool dishwasher?

To perform a soft reset, simply turn off the dishwasher at the circuit breaker for 1 to 5 minutes, then turn the breaker back on. This is often enough to clear minor electronic glitches.

What is a hard reset for a Whirlpool dishwasher?

A hard reset involves a more thorough power cycle. Turn off the circuit breaker, unplug the dishwasher from the wall outlet if accessible, wait for 5 minutes, then plug it back in and restore power at the breaker.

My Whirlpool dishwasher is not starting, can a reset fix it?

Yes, a reset can often resolve issues where the dishwasher is unresponsive or not starting. Try a soft reset first by cycling the power at the circuit breaker.

When should I consider resetting my Whirlpool dishwasher's control board?

You might consider resetting the control board if a soft or hard reset doesn't resolve persistent error codes or operational problems. This is usually done as part of a hard reset procedure.

How long should I leave the circuit breaker off for a Whirlpool dishwasher reset?

For a soft reset, leaving the circuit breaker off for 1 to 5 minutes is generally sufficient. For a hard reset, waiting 5 minutes or longer is recommended to ensure the control board fully discharges.

Disclaimer: This article is for informational and educational purposes only. It does not constitute professional advice. Always consult a qualified professional before making decisions based on this content.
Mark M.

The Appliance Aid editorial team publishes expert-reviewed content on Home appliance repair and troubleshooting guides.