Washing Machines

Samsung Washer Suspension Rod: Symptoms & Replacement

Suspension rods support the washing machine's tub, absorbing vibrations and keeping it centered during spin cycles. They prevent the tub from hitting the machine's frame.

Upgraded DC97-16350U DC97-16350T Washer Suspension Rods for SAMSUNG WA50R5200AW/US, WA50R5400AV/US WA50R5400AW/US WA45T3200AW/A4 WA45H7000AW
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Upgraded DC97-16350U DC97-16350T Washer Suspension Rods for SAMSUNG WA50R5200AW/US, WA50R5400AV/US WA50R5400AW/US WA45T3200AW/A4 WA45H7000AW

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What the DC97-16350U does

Suspension rods support the washing machine's tub, absorbing vibrations and keeping it centered during spin cycles. They prevent the tub from hitting the machine's frame.

Symptoms when this part fails

  • Washer shakes excessively
  • Loud banging noises during spin
  • Tub off-center or sagging
  • Unbalanced load error codes

Compatibility

Fits the Samsung family. Specifically:

  • Any unit originally equipped with OEM part number(s): DC97-16350U.
  • Check the model/rating plate inside your appliance and compare it against the fitment table on the product listing before ordering β€” this guide does not list specific compatible models because Amazon does not provide verified fitment data through this pipeline.

Tools you'll need

  • Screwdriver
  • Pliers
  • Work gloves
  • Flashlight

Difficulty: Moderate Β· Time: 30-60 minutes

How to install the DC97-16350U, step by step

  1. Disconnect the washing machine from power and water.
  2. Remove the top panel of the washing machine.
  3. Locate the old suspension rods at each corner of the tub.
  4. Detach each old rod from the tub and the frame.
  5. Install the new suspension rods, ensuring they are securely attached.
  6. Reattach the top panel.
  7. Reconnect power and water, then test the washer.
Disclaimer: This guide is for informational and educational purposes only. Always disconnect power before working on appliances. If you're not comfortable with any step, call a qualified appliance technician.
The Appliance Aid Team

Researched and written by the Appliance Aid Team. We work from manufacturer service documentation, parts specifications and owner reports — not hands-on repairs. How we pick products.