Whirlpool 8182703 Washer Shock Absorber: Compatibility, Symptoms, How to Replace

What the 8182703 does

The 8182703 is a hydraulic shock absorber that dampens the inner tub during the spin cycle. Each washer has 2-4 of them, mounted between the outer tub and the cabinet base. When they leak fluid or the bushings wear out, the drum bangs against the cabinet on every spin and the whole machine walks across the floor.

Symptoms when this part fails

• Loud banging or knocking during spin cycle
• Washer walks or moves during spin
• Visible oil leak under the washer
• Drum visibly bouncing more than half an inch when pushed by hand

Compatibility

Fits the Whirlpool, Maytag, Kenmore, KitchenAid family. Specifically:

• Whirlpool front load washers built 2003-present (most WFW series)
• Maytag MHW series front loaders
• Kenmore front load washers (Whirlpool platform, model numbers starting with 110.)
• KitchenAid front load washers

Also replaces: 8181646, PS989596, AP3868181, WPW10721967

Tools you'll need

• 7/16 inch socket and ratchet
• Phillips screwdriver
• Flashlight

Difficulty: Intermediate · Time: 30 to 60 minutes

How to install the 8182703, step by step

1. Unplug the washer and turn off both water supply valves
2. Remove the front access panel (3 screws at the bottom)
3. Locate the shocks: 2 on the left and right under the drum
4. Use a 7/16 socket to remove the shock retaining clip or pin at each end
5. Pull the old shock straight off the mounting posts
6. Install the new shock with the larger end at the cabinet, smaller at the tub
7. Reinstall the retaining clips and verify the shock pivots freely
8. Replace the access panel and run a spin test with no clothes inside

Related troubleshooting

If swapping this part doesn't fix the issue, check these next:

• Washing machine shaking violently during spin? Here's how to stop it
• Washing machine leaking from the bottom on spin? 5 cheapest-first fixes