Why do dishwasher rack wheels break?

Dishwasher rack wheels can break due to regular wear and tear from repeated use, excessive weight on the racks, or degradation of the plastic material over time from hot water and detergents. Impact from dishes or improper loading can also cause damage.

Can I replace just one wheel?

Yes, often you can replace individual damaged wheels. However, if multiple wheels on a rack show signs of wear or damage, it may be more efficient to replace them as a set to ensure consistent performance and prevent future issues.

How do I know if I have the right replacement part?

To ensure you have the correct replacement part, verify the part number against your dishwasher's model number, typically found on a label inside the door. Compare the new part's appearance and mounting style to the original for a proper fit.

GE Dishwasher Rack Wheels Replacement Guide

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🏆 RECOMMENDED PART

WD28X27241 Dishwasher Lower Rack Carrier and Roller Kit for GE Dishwasher Lower Rack Wheels Assembly WD12X10438, WD12X10439, WD12X10446, WD1

【Model Number】WD28X27241 dishwasher rack carrier and roller kit. The replacement part is for use on the lower dishrack in a dishwasher, ensuring smooth and effortless movement of the dishrack in and out of the dishwas...
【Compatibility】The WD28X27241 dishwasher lower rack roller assembly is made mainly fit for some GE dishwasher models. Replaces part numbers WD12X10438, WD12X10439, WD12X10446, WD12X10447, WD12X10464, WD12X10465, WD12X...
【Upgraded Quality】The dishwasher carrier and roller replacement parts are upgraded by optimizing the material and function of the wheel, rigorously tested to ensure a quieter, more stable, long-lasting effective perfo...
【DIY Installation】Easy to install by yourself without any tools. Fixes the symptoms: Lower rack will not pull out or push in; Noisy when rolling the dishrack; Not cleaning dishes properly.
【1-Year Service】Good customer experience is our unremitting pursuit. If there are any questions, our customer service team will serve you in a timely manner.

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What the WD28X27241 does

Dishwasher rack wheels allow the upper and lower racks to slide smoothly in and out of the dishwasher tub for loading and unloading dishes. They ensure proper alignment and movement of the racks.

Symptoms when this part fails

Rack jams or sticks when pulled out
Rack falls off its track
Difficulty pulling out or pushing in racks
Visible damage or missing wheels
Loud scraping noise when moving rack

Compatibility

Fits the GE family. Specifically:

Any unit originally equipped with OEM part number(s): WD12X10438, WD12X10439, WD12X10446, WD12X10447, WD12X10464, WD12X10465, WD12X22656, WD12X22657.
Check the model/rating plate inside your appliance and compare it against the fitment table on the product listing before ordering — this guide does not list specific compatible models because Amazon does not provide verified fitment data through this pipeline.

Also replaces: WD12X10438, WD12X10439, WD12X10446, WD12X10447, WD12X10464, WD12X10465, WD12X22656, WD12X22657

Tools you'll need

Pliers
Flathead screwdriver
Gloves

Difficulty: Easy · Time: 10-20 minutes

How to install the WD28X27241, step by step

Disconnect dishwasher power at the breaker.
Pull out the dishwasher rack from the tub.
Remove the old, damaged wheel or wheel assembly.
Snap or clip the new wheel or assembly into place.
Ensure the new wheel is securely attached.
Test the rack's movement to confirm smooth operation.
Reconnect dishwasher power.

Related troubleshooting

If swapping this part doesn't fix the issue, check these next: