Why do dishwasher rack adjuster wheels break?

Rack adjuster wheels can break due to regular wear and tear, repeated heavy loads in the upper rack, or accidental impacts. Over time, the plastic components can become brittle, leading to cracks, breakage, or the wheels detaching from their axles.

Can I use the dishwasher if the rack adjuster wheels are broken?

While you might be able to operate the dishwasher, it is not recommended for an extended period. Broken wheels can cause the upper rack to sag, potentially interfering with the spray arm's rotation, leading to poor cleaning performance. It could also damage the rack or the dishwasher tub over time.

Are rack adjuster wheels universal for all dishwashers?

No, rack adjuster wheels are not universal. They are typically designed for specific dishwasher brands and models. Different manufacturers use varying designs and attachment methods for their rack adjusters.

Dishwasher Rack Adjuster Wheels: Symptoms & Repair

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What the ‎W10350375 does

Dishwasher rack adjuster wheels allow the upper dish rack to be raised or lowered, providing flexibility for different load sizes. They also enable the rack to slide smoothly in and out of the dishwasher tub.

Symptoms when this part fails

Upper rack sags or is uneven
Rack jams or won't slide smoothly
Wheels are visibly broken or missing
Rack falls off its tracks
Difficulty adjusting rack height

Compatibility

Fits the Kenmore family. Specifically:

Any unit originally equipped with OEM part number(s): W10712395, AP5957560, W10712395VP, 3516330, EAP10065979, PS10065979, WPW10195839, AP6016799, WDTA50SAHZ0.
Check the model/rating plate inside your appliance and compare it against the fitment table on the product listing before ordering — this guide does not list specific compatible models because Amazon does not provide verified fitment data through this pipeline.

Also replaces: W10712395, AP5957560, W10712395VP, 3516330, EAP10065979, PS10065979, WPW10195839, AP6016799, WDTA50SAHZ0

Tools you'll need

Screwdriver
Pliers
Work gloves

Difficulty: Easy · Time: 15-30 minutes

How to install the ‎W10350375, step by step

Disconnect power to the dishwasher at the circuit breaker.
Pull the upper dish rack completely out of the dishwasher.
Locate the old adjuster wheels or assembly on the rack.
Carefully remove the old wheels/assembly, noting how they attach.
Install the new rack adjuster wheels or assembly onto the rack.
Ensure the new parts are securely fastened.
Slide the upper rack back into the dishwasher.
Restore power to the dishwasher and test rack movement.

Related troubleshooting

If swapping this part doesn't fix the issue, check these next: